Available for senior engagements

Implementation
Change
Consultant

Enterprise Programme Delivery · Change Management · Stakeholder Engagement

Trusted by senior leaders to deliver complex technology programmes. From requirements through to adoption — focused on delivery that sticks.

Sectors Public Sector Healthcare Commercial Non-Profit Emergency Services
MSc Project Management · First Class AI Tools Certified Multi-site Rollouts
About

A consultative approach
to enterprise delivery

Senior Implementation and Change Management Consultant with a track record of delivering enterprise technology programmes across public sector, healthcare, and commercial organisations.

He takes ownership of engagements from initial discovery and requirements definition through to deployment, training, and adoption. His approach combines structured delivery with a clear-eyed understanding of how people and processes need to shift for technology to generate real value.

Operating at programme level, Niall works as a trusted advisor to senior stakeholders — managing risk, maintaining delivery momentum, and ensuring every engagement stays aligned to what the organisation actually needs.

🏗️

Programme Leadership

Full lifecycle delivery across complex, multi-workstream programmes with structured governance and clear accountability.

🤝

Stakeholder Engagement

Credible engagement at executive and operational levels, building relationships that drive alignment and sustain trust.

🔄

Adoption & Impact

Change strategies built around the end user, ensuring technology delivers measurable, lasting organisational value.

🤖

AI-Enabled Practice

Active practitioner of Copilot, Claude, and ChatGPT — applying AI tools to improve planning, insight, and delivery quality.

Experience

Career History

Senior Implementation & Change Management Consultant
4OC
June 2023 – Present
  • Leads concurrent enterprise implementation programmes across national organisations, acting as programme lead, client advisor, and primary relationship owner across the full delivery lifecycle.
  • Designs engagement scopes aligned to organisational processes and strategic objectives. Facilitates discovery workshops, maps workflows, and develops tailored delivery strategies.
  • Manages programme complexity across multiple workstreams, governing dependencies, risk, scope, and delivery through RAID logs and RACI frameworks.
  • Delivers structured change management comprising executive alignment sessions, stakeholder engagement strategies, and user training programmes to drive lasting adoption.
  • Translates client feedback into product and delivery improvements, acting as the voice of the customer to internal teams.
  • Mentors junior consultants across delivery environments, supporting quality standards and professional development.
Operational Consultant
Allied Waste Recycling
Sep 2022 – June 2023
  • Delivered implementation of an integrated fleet and fuel management system, configuring the solution to operational requirements and existing workflows.
  • Applied Six Sigma methodology to identify process inefficiencies and deliver measurable operational improvements across the logistics function.
  • Coordinated internal stakeholders and third party vendors through deployment, testing, and user adoption.
Co-Founder
Prize Panther
June 2020 – Oct 2021
  • Led a cross functional team to translate business requirements into product deliverables across iterative development cycles.
  • Oversaw commercial growth from inception across multiple campaign cycles, managing partner relationships and regulatory compliance across jurisdictions.
  • Gained broad exposure to product development, commercial strategy, and operations in a fast moving start-up environment.
Founder / Project Manager
Party Perfect · Dublin
Sep 2019 – Jan 2022
  • Led end-to-end delivery of a digital platform, translating customer needs and market insights into a structured product and implementation roadmap.
  • Defined project scope, objectives, and delivery approach, establishing governance across timelines, risks, and priorities to ensure successful execution.
  • Coordinated cross-functional teams across web development, branding, and marketing partners, aligning stakeholders to deliver a cohesive product experience.
  • Facilitated customer-facing engagement through focus groups and feedback sessions, shaping product direction and ensuring alignment with user needs.
  • Acted as primary liaison between business, technical partners, and external vendors, managing dependencies and driving progress across multiple workstreams.
  • Drove adoption and growth through continuous iteration, incorporating user feedback into product enhancements and engagement strategies.
  • Built and maintained relationships with external partners and suppliers to support ongoing product development and long-term scalability.
Selected Work

Representative Engagements

Healthcare · Multi-Site Rollout

Large National Healthcare Body

Challenge

A standardised patient data management system was required across multiple services, each with distinct workflows and user communities.

Approach

Led delivery across all sites with tailored configuration and bespoke training materials per service. Designed a phased adoption strategy to manage change across a large and varied user base.

Outcome

Successful deployment across all sites, with consistent data management practices embedded across the organisation.

ImplementationChange ManagementTraining
Public Sector · Procurement

National Emergency Services Regulator

Challenge

Enterprise system procurement required requirements gathered across multiple business units to produce a single, coherent specification.

Approach

Led structured discovery workshops across all units and consolidated outputs into a functional enterprise specification. Conducted market assessment and options appraisal.

Outcome

A robust procurement foundation enabling the organisation to proceed to tender with clarity on priorities and evaluation criteria.

RequirementsProcurementOptions Appraisal
Healthcare · Programme Recovery

National Health Service — Programme Recovery

Challenge

A complex, multi-service rollout encountered delivery challenges including inconsistent methodology and budget pressure across workstreams.

Approach

Standardised delivery methodology, introduced structured testing and sign-off processes, and replanned the programme to restore scope and budget control.

Outcome

Programme recovered within constraints, with consistent delivery practices embedded across all remaining services.

RecoveryGovernanceReplanning
Non-Profit · System Implementation

National Disability Services Organisation

Challenge

Organisation required a new payroll system for high-volume, complex financial processing with a structured approach to both procurement and go-live.

Approach

Led full procurement process and oversaw implementation through to go-live. Defined success metrics and facilitated post-implementation value measurement workshops.

Outcome

Scalable payroll solution delivered with value measurement frameworks in place to track ongoing return on investment.

Payroll SystemsProcurementValue Measurement
Capabilities

Skills & Expertise

🏗️

Implementation & Delivery

  • Enterprise system implementation
  • Programme management
  • Multi-workstream delivery
  • RAID & RACI governance
  • Risk & dependency management
  • Vendor management
🔄

Change Management

  • Change strategy design
  • Adoption planning
  • Training & enablement
  • Resistance management
  • Post go-live support
  • Value measurement
🤝

Stakeholder Engagement

  • Executive advisory
  • Requirements workshops
  • Workflow mapping
  • Procurement support
  • Options appraisal
  • Client relationship management
🤖

Tools & Technology

  • Microsoft Copilot
  • Claude & ChatGPT
  • Power BI
  • Microsoft Office Suite
  • AI Tools (Certified)
Personal

Beyond the work

Outside of consulting, Niall is driven by many of the same instincts that shape his professional life: genuine curiosity, a desire to keep improving, and a belief that consistency separates good intentions from real outcomes.

He is a keen golfer and tennis player, and finds that sport rewards patience, preparation, and the ability to adapt when things do not go to plan.

Niall has committed time to causes he believes in, from leading fundraising efforts for major national charities to taking part in endurance events in support of others. He brings that same sense of purpose to the work he does professionally.

Golf & Tennis

Competitive amateur golfer and club tennis player — sport as a space for focus, discipline, and good company.

❤️

Charitable Fundraising

Fundraising lead for national health charities, raising significant funds for cancer research and neurological conditions.

📚

Continuous Learning

MSc in Project Management (First Class Honours), certified in AI tools, and committed to keeping pace with emerging delivery practices.

🌍

Global Outlook

Completed UCD's Global Leadership and Intercultural Development programmes, bringing cultural awareness to international engagements.

Get In Touch

Let's work together

Available for senior implementation and change management engagements. Whether you need programme leadership, structured change delivery, or a trusted advisory partner — let's start with a conversation.

Based in Ireland · Typically responds within one working day